FAQ
Email: Email support@glidedesign.com which will raise a ticket in our internal system
Portal: Visit http://support.glidedesign.com to submit requests...
Fri, Feb 2, 2018 at 8:32 AM
The following will be regarded as billable time: Any time we spend delivering the services listed in your support contract scope of work Any time we s...
Thu, Apr 7, 2022 at 12:46 PM
Contact Glide Accounting Department by phone at 512-886-3500 by email at accounting@glidedesign.com Office Hours: ...
Tue, May 11, 2021 at 5:54 PM
A support request will be considered to be closed under one of the following conditions.
We supply a workaround, information that resolves the issue...
Fri, Feb 2, 2018 at 8:31 AM
It is possible to arrange for support outside the service level window defined in the SLA. While we will endeavour to accommodate any request, such suppo...
Tue, Mar 31, 2020 at 6:28 PM