Agreements

GLIDE Support SLA
Important Note: When a ticket is submitted to our support portal, our team begins addressing the request within our designated SLA (Service Level Agreement)...
Wed, Nov 20, 2024 at 3:31 PM
GLIDE Support SOW
GLIDE Support Statement of Work (SOW) Welcome! This page outlines what’s included—and what’s not—in GLIDE’s support services. We keep things flexible, tr...
Thu, May 29, 2025 at 3:29 PM
GLIDE Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used onlin...
Fri, Feb 2, 2018 at 8:49 AM