We understand that you may have a question or concern outside of GLIDE business hours. The steps below will help guide you through the process of what to do 

GLIDE Support hours are M-F from 8 AM - 5 PM CST. If you encounter an emergency website issue outside of these hours, please contact your host first. If your site is hosted by WPEngine, you can call using the phone numbers below or open a support chat by logging into your customer dashboard at my.wpengine.com

WPEngine Phone numbers:

US: (512) 729-5955

UK: +44 808 501 5896

AU: +61 1800 531 749

Sales: +1 877-973-6446

Here are a few links for other hosts: 



Amazon Web Services

Site Ground

If your host is unable to help with the out of office hours issue and it is urgent, please send an email regarding your issue to support@glidedesign.com with “URGENT” in the subject line. This will trigger a notification to our operations team that there is an out of hours issue. We will do our best to respond as soon as someone is available.