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We humbly request that you use our simple online form. You may also create tickets by sending an email to support@glidedesign.com. If the request is difficult or too complex to describe, please give us a call at 512-215-4236. If we're not available, please leave a voicemail and we'll return your call.


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Our Support Promise

  • To be accessible, friendly, and helpful at all times.
  • To reply to your emails and support tickets within 24 hours.
  • To provide timely information regarding all requests- big and small.
  • And lastly, we promise to listen.


Customer Feedback


We value customer feedback. We want to know the good, the bad, and everything in-between. We'll ask you to take a brief survey when your ticket is resolved to let us know how we're doing.