GLIDE® Frictionless Support

Agreements 3

• GLIDE Support SLA
• GLIDE Support SOW
• GLIDE Privacy Policy

FAQ 5

• Official Support Channels
• Billable -vs- Un-billable Time
• Billing Contact
• Support Request Closure
• Out-of-Hours Support

Pricing Changes April 1, 2022 1

• Pricing changes on Apr 1, 2022