FAQ

Default solution folder, feel free to edit or delete it.

How do I submit a bug/issue/problem request?
We’ve been supporting our clients online issues for 15+ years and learned a thing or two in the process. Following the tips below puts your request on a fas...
Fri, Feb 2, 2018 at 8:45 AM
How do I submit a feature/update/change request?
We’ve completed more than 1000+ hours of billed site updates and learned a thing or two in the process. Following the tips below puts your updates on a fast...
Fri, Feb 2, 2018 at 8:44 AM
What happens after I submit a ticket?
IMPORTANT - Check Your Email You should receive a confirmation email in the next few minutes. If you don't receive this email, we have not received yo...
Fri, Feb 2, 2018 at 8:40 AM